I know the pressure
I have been in the trade since 1999. I know what it is like when the phone, diary, jobs, quotes, and follow-up all land on you.
About George
I am George Lane. I still run Thames Boilers. Lane Consultancy came from seeing the same problem again and again: good tradespeople winning work, doing the job, then losing money because the next step was stuck in their head.

Still grounded in the trade
I test the system in Thames Boilers first.
Why I started this
Most owners think they need more work. Sometimes they do. But often the bigger problem is what happens after the call. Notes get missed. Advice gets said but never sent. Reviews are forgotten. Service reminders never go out. And you carry the lot.
I have been in the trade since 1999. I know what it is like when the phone, diary, jobs, quotes, and follow-up all land on you.
Thames Boilers is where I test review requests, reminders, job notes, follow-up, and local marketing before I use them for clients.
If a system is too hard to use on a busy day, it will fail. The Egg Timer Method is built to be plain, useful, and easy to follow.
The Egg Timer Method
That is how I look at a trade business. First, can people find and trust you? Next, is the job captured properly? Then, does the follow-up happen without you having to remember every detail?
Next step
Take the scorecard. It takes a few minutes and shows you which part of the Egg Timer is leaking. No call needed to get started.
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